Basic keeps your servers protected. Premium adds a safe platform for the apps your own staff build. Ultimate puts the whole thing — servers, apps, and who can reach what — under one agreement.
How everyone starts: a $3,500 assessment — one-time, two weeks, a written report on everything you run and what it would cost to fix. Then one of these three plans looks after it.
basic · monthly server care
$850 per month · three-node cluster, up to ~25 VMs
$175 per month for each server beyond three.
premium · servers and app platform together
$2,200 per month · three-node cluster and one app-platform foundation
Priced below the two agreements bought separately.
ultimate · everything under one agreement
$3,200 per month · servers, apps, and access
For businesses that want the whole thing off their desk.
| what you get, every month | Basic | Premium | Ultimate |
|---|---|---|---|
| Security updates applied by a person | ✓ | ✓ | ✓ |
| Backups proven by a real restore | ✓ | ✓ | ✓ |
| Capacity watched before it runs out | ✓ | ✓ | ✓ |
| New security threats checked against what you run | ✓ | ✓ | ✓ |
| A named engineer to call, business hours | ✓ | ✓ | ✓ |
| A monthly availability report | ✓ | ✓ | ✓ |
| A managed platform for the apps your staff build | — | ✓ | ✓ |
| Platform updates, certificates, and platform backups | — | ✓ | ✓ |
| One secure login for everything your staff touch | — | — | ✓ |
| Accounts opened and shut off as people join and leave | — | — | ✓ |
| A quarterly planning session | — | — | ✓ |
| per month | $850 | $2,200 | $3,200 |
Build work — new servers, and moving your systems onto them — is quoted as a fixed price from the assessment. Each plan has a one-time onboarding fee covering the initial audit, monitoring hookup, and the first supervised update cycle.
When something breaks, you reach a person during business hours: 08:00–18:00 Pacific, Monday to Friday, with a first response within two business hours. There is no overnight crew, because there is one engineer. If your business truly needs somebody awake at 2 a.m., you need a bigger firm than this one — and it is better to know that now than during a problem.
What makes one engineer enough is the tooling: AI monitoring that never sleeps watches health, backups, and security bulletins, and prepares each month's updates — the engineer reviews, approves, and responds. The watching is around the clock. The response hours are not.
Server setups rarely go wrong on day one — they drift. Updates get put off, the backup job shows green for eleven months without anyone testing a restore, and running out of space is discovered the day it happens. The monthly agreement keeps a good setup good — and makes "no license cost" honest, because free software only protects businesses where somebody actually applies the updates. You pay for the care, never for permission to run your own systems.
A platform on the same servers we already look after, where an app your staff built with AI goes from "works on someone's laptop" to "real company software" in one step — secured, backed up, kept running, and restarted if it ever crashes. Each app sits behind your own access control, on your own hardware, as an asset you own outright.
The Premium plan is this platform and monthly server care together: $2,200 per month for a three-node cluster and one app-platform foundation — less than the two bought separately. The platform can also be run on its own, at the price above. We run it for ourselves, too — this website lives on it, at console.apps.jaffan.io — and if you're not ready to dedicate hardware, your apps can start on our platform and move to yours later.
Ultimate is everything in Premium, plus the two things that keep systems under control rather than merely running: who can reach what, and what happens next.
One login for everything. Each person gets one secure login for everything they're allowed to touch; access is granted and revoked in one place, and there's a written answer to "who can reach what, and why." Kept current month to month — accounts opened when people join, shut off when they leave — instead of a one-time project that drifts.
A quarterly planning session. Once a quarter we go through the trends in the availability reports, what's approaching end of support or capacity, and what next quarter's spending should be — so decisions get made ahead of problems, with real numbers.
Sign-in consolidation is also available as a one-time project attached to any engagement — if it's the itch, ask.
Most owners can't say precisely what their business is running, which of it still gets security updates, or what a compromise would cost. The assessment answers exactly that, then prices the way out: a step-by-step, costed plan to get onto current, supported software, compared honestly against just paying the vendors' subscriptions. If a VMware renewal quote forced the question, the assessment covers that case in full — a realistic, costed alternative changes the conversation with your vendor whether or not you use it.
Fixed price, quoted against the assessment's design. A typical three-node build with migration lands between $12,000 and $20,000.
Designing your new setup, building it, and moving your systems onto it — each one brought up to a current, supported version on the way, not copied over with its problems intact. The design is written down before anything is built, and the build is scripted and documented rather than hand-assembled — so it can be rebuilt, checked, and handed to anyone you hire later. You are never locked in to us; that is deliberate.
Start with the list of what you run. Everything else is easier to price once it exists.